Our team will ship your order within 5 business days. The time it takes to receive your order depends on the shipping method chosen at checkout.
We hope you to love it, but if you need to make a return, breathe easy. Returns are always free and can be done in person or by mail.
The GlamSwag is bulky to post, that's because we won’t compromise on its totally indulgent level of comfort. We’ve done our best, though, to minimise shipping costs and we’ll keep checking in to see if we can find savings to pass on to you.
WITHIN AUSTRALIA
We usually process orders within 2 business days of order placement and then delivery should be within 5 -10 business days thereafter. Orders are shipped via Australia Post, with a tracking notification sent once your order has been despatched.
Shipping costs will be calculated at checkout and will be determined by your shipping address.
(Make sure you note detailed delivery instructions on the Cart page - "Leave at the front gate or on the deck" - for example.)
Please note that because of previous theft issues we specify "Signature Required" on all our deliveries. If you wish to remove that specification please email us as soon as possible, or you can leave a note on the Cart page. It can't be removed once your parcel(s) have been despatched.
Express Shipping is not quoted on our website but we can happily organise for you if you want your goodies in a hurry! Just email us and we'll get back to you with rates(Australia only).
Of course if you can make it into our warehouse in Myaree (Western Australia) you are welcome to pick up your order directly which means no shipping costs!
PO BOXES/PARCEL LOCKERS
Yes, we can deliver to PO Boxes and Parcel Lockers.
INTERNATIONAL
We're thrilled to have negotiated great rates with Australia Post for deliveries to our international customers in the US, NZ, Canada and Europe and will be adding more destinations soon. If you don't see your destination there please contact us and we will organise.
Please note that because of previous theft issues we specify "Signature Required" on all our deliveries. This means that if no one is available to sign for the parcel on delivery it will be taken back to the closest post office for collection. They will hold it for 30 days and if not collected in that time they will return the parcel to us. If you wish to remove that specification please email us as soon as possible, or you can leave a note on the Cart page.
It can't be removed once your parcel(s) have been despatched.
Typically, this is the cost to deliver one GlamSwag to:
US - USD$30.00*
NZ - NZD$41.00*
Canada - CAD$70.00*
*Will vary according to current exchange rates.
NB: Depending on which country our parcels are being shipped to there may be applicable taxes and/or duties. If you're unsure please contact us and we'll check with Australia Post.
US customers please note that duty is included in the price.
If you have any questions with regard to shipping, please contact us.
