Frequently Asked Questions

We accept Visa, Mastercard, Amex, ShopPay, PayPal and Afterpay.

Yes - we offer Afterpay, so you can take your GlamSwag home now and pay it off over 4 interest-free fortnightly payments. Simply select Afterpay at checkout for instant approval. Conditions apply.

Yes. All transactions are processed through SSL-encrypted technology and comply with international PCI security standards. Your personal and payment details are never stored on our site.

We ship Australia-wide and internationally. Shipping rates and estimated delivery times are calculated at checkout.

Orders are typically dispatched within 1–3 business days. Australian delivery generally takes 3–7 business days depending on your location. International delivery times vary by destination.

Yes. Once your order is dispatched you'll receive a confirmation email with tracking details.

Every GlamSwag features a 100% French flax linen cover and is filled with a blend of RDS-certified duck feather and recycled polycluster fibre - giving it that signature sink-in softness while holding its shape beautifully.

Care instructions are available here. Information is also provided on product pages.

Yes - GlamSwag is designed for both indoor and outdoor use. We recommend keeping it away from prolonged moisture or direct rain to extend its life.

Simply roll it up and tie it with the attached strap. It stores compactly and is easy to carry — perfect for travel, camping, and day trips.

We want you to love your GlamSwag. If you're not completely satisfied, please contact us within 14 days of receiving your order. Items must be unused and in original condition. Please refer to the refund details on each product page for full terms.

We're not currently offering wholesale, but it's something we're exploring. Feel free to reach out - we'd love to hear from you.

Sustainability is central to how we make every product. Our fill uses RDS-certified duck feather and recycled polycluster fibre, and our linen is sourced thoughtfully. We build GlamSwags to last — because the most sustainable product is one you never need to replace.