Only had my glam swag a month and only been used inside due to covid and the seams have started to pull apart already. Not sure if they could handle the great outdoors if they cant handle my living room. For the price i expected much better.
I also tried to contact there customer service about a seperate matter and they didnt respond.
Thanks for your review, even if negative. We take pride in our products and value our customers' feedback so were obviously horrified to hear of your experience. This is the first time we've had a report of this nature so would appreciate it if you could send us some photographs for us to forward to our manufacturer. We'd also like to remedy the situation with a replacement cover so please let us know if that is what you wish.
I also looked in to your customer enquiry and couldn't find anything, it may have been accidentally deleted. We take pride in our customer service so please drop us an email with your enquiry and we'll get back to you straight away.
Ordered 2 glam swags for an upcoming camping trip. The quality is excellent and they feel very comfy. I bit shorter than I thought, (my fault should have read the length) but once I add my pillow it will be OK. Great service and communication with a real human. 👌